Gary Theis of Zumata on how IBM Watson can enhance service capabilities, rendering better customer experience.
Tag Archives: chatbot
As mobile grows in importance, a handful of brands represent the forefront of innovation.
It’s early December. Which means that the moment you’ve all been waiting for all year is finally here. No. It isn’t Christmas. It’s time for us to present our Key Digital Trends for 2017.
Last year, Stanford University student Joshua Browder created a chatbot capable of disputing legal issues on the behalf of users…
Microsoft’s recent nightmare with “racist” chatbot Tay highlights the risks of content-neutral algorithms.