Retailers can learn a lot from technology companies if they want to re-invent, and re-invigorate, their businesses.
Italian supermarket chain envisions a more efficient, informed, technologically-enhanced supermarket experience.
What spectacular means to different companies can differ, but one theme emerged in today’s NRF keynotes: delivering fantastic customer service.
How Marks and Spencer is in the midst of yet another reinvention, adapting to the demanding needs of the evolving customer.
....and how other players can compete.
At National Retail Federation, the buzzing concept is social commerce. Can social platforms truly embrace commerce at their very core?